Return policy

We hope you’re happy with your purchase. If that’s not entirely the case, no problem — you can easily return your order.
Read below to find out how it works.

Return period

You can return your order within 14 days of receiving it.

To process a return, the item must:

• be unworn
• be undamaged
• include all original tags
• be in its original condition

Unfortunately, we cannot accept items that have been used, worn, or damaged.

Registering a return

Returning your order is easy through our return portal.

• Go to the return portal
• Register your return
• Follow the steps and prepare your return shipment

Register return

Return costs

Return shipping costs are at your own expense, unless agreed otherwise with us in advance.

Refunds

Once your return has been received at our warehouse, it will be processed within 5 business days.

After processing, the purchase amount will be refunded within 2–10 business days via the original payment method.

Did you pay with Klarna? Klarna will automatically adjust your invoice once we have processed the return.

We reserve the right to withhold the refund until we have received the returned items.

Exchanges

Unfortunately, it is not possible to exchange items.

Would you like a different size or color?
Please return the item and place a new order through the webshop.

Cooling-off period

After receiving your order, you have a 14-day cooling-off period. During this time, you may try on and inspect the item as you would in a physical store.

The item may not be worn or used.

If an item is damaged or something is missing, please contact us as soon as possible via info@lovinsociety.com.

Questions?

Do you have any questions about returns?

Feel free to email us at info@lovinsociety.com  — we’ll be happy to help you.